Noverix Research Labs (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using this website, you consent to the practices described below.
Information We Collect
- Order & account information: name, email address, shipping and billing address, and phone number provided when you create an account or place an order.
- Payment information: processed securely by our payment providers. We do not store full payment card numbers on our servers.
- Usage data: standard technical information such as IP address, browser type, and pages visited, collected automatically through cookies and similar technologies to operate and improve the site.
How We Use Your Information
- To process, fulfill, and ship your orders.
- To communicate with you about your account, orders, and support requests.
- To detect and prevent fraud and to comply with legal obligations.
- To improve our website, products, and customer experience.
Sharing of Information
We share information only as needed to run our business — for example with shipping carriers, payment processors, and service providers who help us operate the site, all under appropriate confidentiality obligations. We may also disclose information when required by law. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, and understand how the site is used. You can disable cookies in your browser settings, though some features may not function properly without them.
Data Retention
We retain order and account information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to legal and recordkeeping requirements. To make a request, contact us through our contact page.
Security
We use industry-standard safeguards to protect your information. Payment data is encrypted in transit. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Revisions take effect when posted to this page. Please review it periodically.
Contact
Questions about this Privacy Policy may be sent through our contact page.
